Terms of Service

Last updated: January 2026

Welcome to Routox Delivery Solution (“Routox”, “we”, “our”, or “us”). These Terms of Service govern your access to and use of our website, software, mobile applications, and services (collectively, the “Services”). By accessing or using Routox, you agree to be bound by these Terms.

If you do not agree with these Terms, please do not use our Services.

1. About Routox

Routox is a delivery management software solution designed to help businesses manage orders, deliveries, customers, drivers, and reporting efficiently.

Company Information:
📍 Address: Time Square Arcade, Islamabad, Pakistan
📧 Email: info@routox.com

2. Eligibility

You must be at least 18 years old and legally capable of entering into a binding agreement to use our Services. By using Routox, you confirm that you meet these requirements.

3. Account Registration

To access certain features, you may be required to create an account. You agree to:

Provide accurate and complete information
Keep your login credentials secure
Be responsible for all activities under your account

Routox is not responsible for unauthorized access caused by your failure to protect account credentials.

4. Use of Services

You agree to use Routox only for lawful business purposes. You must not:

Use the Services for illegal or fraudulent activities
Attempt to reverse engineer or copy the software
Disrupt or interfere with the platform’s security or performance
Upload harmful or malicious content

Violation of these rules may result in suspension or termination of your account.

5. Subscription & Payments

Some features of Routox may require a paid subscription.

Pricing plans are displayed on our website
Fees are billed monthly or annually as selected
All payments are non-refundable unless stated otherwise

We reserve the right to update pricing with prior notice.

6. Data & Privacy

Your use of Routox is also governed by our Privacy Policy. By using our Services, you consent to the collection and use of your data as described in that policy.

You remain the owner of your business data. Routox does not sell customer data to third parties.

7. Service Availability

We strive to provide reliable and uninterrupted service. However, we do not guarantee that the Services will always be available or error-free. Temporary downtime may occur due to maintenance, updates, or technical issues.

8. Intellectual Property

All software, content, logos, trademarks, and designs related to Routox are the intellectual property of Routox Delivery Solution. You may not copy, modify, distribute, or use them without prior written permission.

9. Third-Party Services

Routox may integrate with third-party services (such as maps, payment gateways, or messaging services). We are not responsible for the content, availability, or policies of these third-party services.

10. Termination

We reserve the right to suspend or terminate your access to the Services if:

You violate these Terms
Required payments are not made
We detect misuse or unlawful activity

You may also terminate your account at any time by contacting us.

11. Limitation of Liability

To the maximum extent permitted by law, Routox shall not be liable for:

Loss of profits or business opportunities
Data loss caused by user actions
Indirect or consequential damages

Use of the Services is at your own risk.

12. Changes to Terms

We may update these Terms from time to time. Any changes will be posted on this page. Continued use of the Services after changes means you accept the updated Terms.

13. Governing Law

These Terms are governed by the laws of Pakistan. Any disputes shall be subject to the jurisdiction of courts located in Pakistan.

14. Contact Us

If you have any questions about these Terms, please contact us:

📧 info@routox.com
📍 Time Square Arcade, Islamabad, Pakistan